Coronavirus (COVID-19) Updates
MALAYSIA: MOVEMENT CONTROL ORDER
MOVEMENT CONTROL ORDER EXTENSION
Updates on 25th March 2020:
Today the Malaysian Prime Minister announced that the Movement Control Order ('MCO') in Malaysia will be extended to 14th April 2020.
* All international and domestic travels and movements are still restricted to combat the COVID-19 outbreak.
MOVEMENT CONTROL ORDER IN MALAYSIA
Updates on 18th March 2020:
On 17th March 2020, the Prime Minister of Malaysia announced that a partial lockdown or Movement Control Order ('MCO') will will be in effect from 18th March to 1st April 2020, to control the spread of COVID-19.
- In view of the MCO, all travels domestic and international, in or out of Malaysia.
- Avis Malaysia will not be accepting any new reservations or bookings until 31st May 2020.
The Situation in Malaysia
At this time when Malaysia battles the Novel Coronavirus outbreak, we want to let you know that we are vigilantly implementing enhanced protocols to ensure your safety.
We are closely monitoring the guidance of the World Health Organization and the Malaysian Health Ministry regarding the spread of the virus. Our focus is to ensure we meet customer needs while doing our part to keep you, our employees, and our communities safe.
Here’s what we’re doing
We enhanced the techniques used to clean our vehicles after each rental. In particular, we are paying special attention to interior customer touch points such as seats, steering wheels, door handles and other hard surfaces.
We are also cleaning our facilities frequently with recommended alcohol-based sanitizing products.
In addition, we are taking steps to ensure the welfare of our employees. This includes instructing employees who feel ill to stay home and consult their healthcare providers. We are also urging all employees to be vigilant about frequent hand washing.
Changing or cancelling your reservation
If you have an existing reservation, we look forward to seeing you and want to reassure you that we are doing everything we can to promote a safe and secure rental experience. If you need to change a reservation, you can do so without incurring any change fees.
To travel with complete flexibility, choose “Pay At Counter” when making a reservation on avis.com.my, and you may cancel or modify your reservation any time with no additional fees incurred.
During this challenging time, many people are choosing alternative transportation solutions. If you need a rental car, we are here for you. For any inquiries, please call us at (+603) 7803 7555. Your safety is our highest priority and we truly appreciate the trust that you place in our team and our company. Alternatively, you may write to us at firstname.lastname@example.org